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 227 days ago

How Will Artificial Intelligence Change The Banking Industry?

Quick Summary

AI In Banking: Definition And Use-CasesAs they say, ‘necessity is the mother of invention’, banks are now finding solace in new-age technologies such as artificial intelligence (AI), blockchain and more. Although many definitions are present, in the context of banking, Accenture defines AI as,“A computer system that can sense, comprehend, act and learn. YES Bank: It has partnered with Gupshup, a bot platform, to launch ‘YES mPower’ – a banking chatbot for its loan product. City Union Bank: It launched the banking robot, Lakshmi. Further, artificial intelligence has the potential to transform customer experiences and establish entirely new business models in banking.

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