[Funding alert] After-sales services startup Onsitego raises $19M in Series B from Zodius and Accel
Onsitego, a Mumbai-based after-sales services startup, has raised $19 million in Series B round of funding led by Zodius Growth Fund, with participation from existing investor Accel Partners.
The startup said the investment will be utilised for consolidating its market position in the device protection market, expanding into annual maintenance contract (AMC), home protection, and on-demand services.
Kunal Mahipal, Founder and CEO, Onsitego said, â€œCustomer satisfaction and loyalty depends on post-purchase services offered by any company, whether it is a retailer or a brand.
Founded by IIM-Bangalore alumnus Kunal Mahipal in 2010, Onsitego had previously secured $2 million from Accel Partners in 2015.
Onsitego solves for these inherent gaps in the market with its offerings, backed by a technology platform that drives differentiated customer experience.
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