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 10 days ago

Despite govt clearance, ecomm cos find it difficult to deliver essentials

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BENGALURU: Delivery of essential items such as food, groceries and medical supplies, ordered by customers from ecommerce sites, has been disrupted even after state governments exempted ecommerce services from the ongoing widespread lockdowns till March 31, prominent etailers told ET. Local authorities are shutting down warehouses and stopping trucks from crossing state borders, hampering the availability of essential goods for a third consecutive day, especially in Delhi NCR, Mumbai, Kolkata, Ahmedabad, Chennai and Hyderabad, the ecommerce companies claimed. ET could not independently verify these claims. Amazon removed all non-essential items from its India marketplace to ensure that the most important needs were met first. The company warned customers of increased cancellations and delays in deliveries in some regions.

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