Businesses that want to expand their branding online should focus on getting more reviews from customers.
Not only are they a great way for people to suggest improvements, but businesses can also leverage online reviews for making their brands more visible.
Improve customer experiencesThe most obvious reason people leave positive reviews for a business is when they experience the best from your brand.
Unfortunately, people are more likely to leave negative reviews, so you might want to channel your resources toward enhancing customer experiences.
Chances are, the people who posted the negative review might delete what they said or respond positively.
Disclaimer: This story is auto-aggregated & summarized by a computer program and has not been created by StartupAround.
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