Months into the U.S. outbreak of COVID-19, many businesses are still struggling to adjust to remote work. Drift cofounders David Cancel and Elias Torres found themselves struggling to communicate with each other and their company after remote work tore up their old way of speaking. "It's been a major transformation, I would say from the extrovert side to how to work remotely and communicate effectively," Torres said. "It's been a major transformation, I would say from the extrovert side to how to work remotely and communicate effectively," Torres said. For herself, and for other business leaders suddenly thrust into this approach to business, Olson counsels patience.