As we take stock of our business and personal lives, I think we should re-establish a lesser-recognized concept: return on experience. Return on experience is significantly more objective than a return on investment since the measurement varies by opinion rather than hard numbers. When you think about your business and your accounts payable team, what is the return on experience from antiquated methods like processing checks? I think that’s an initiative that’s well-aligned with the Human Capital Era. And in that calculation, consider the return on experience in terms of your business, beyond money.