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EU may probe Facebook’s Kustomer acquisition over antitrust concerns

Join us for the world’s leading event about accelerating enterprise transformation with AI and DataJoin GamesBeat Summit 2021 this April 28-29. (Reuters) — Facebook’s acquisition of customer service startup Kustomer may be subjected to European Union antitrust scrutiny after Austria asked EU enforcers to take over the task, the European Commission said on Tuesday. “We can confirm that we have received a request for referral from Austria,” a Commission spokeswoman said. Other national watchdogs have 15 working days to inform the EU competition enforcer whether they too want it to review the deal. Facebook said the deal would bring more innovation to businesses and consumers in a dynamic and competitive space.

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