Methodologies and metrics: Bangalore K-Community meetup addresses case studies and impacts of knowledge management
The Bangalore K-Community is a group of professionals in knowledge management (KM) who meet regularly to discuss case studies, advances, and trends in the field. The recent meetup on Case Studies and Expert Insights featured the KM initiative at Grant Thornton, author insights on business impacts, and an update on the CII Global Knowledge Summit. Balaji heads the KM team at Grant Thornton INDUS and is part of the GT US National KM leadership team. He has around 17 years of experience in global knowledge and digital content delivery. He showcased the companyâ€™s KM journey through four phases, business impacts, and tips for other KM professionals (see earlier interview here).